 | Overactive sump pump in home under warranty |
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Question: I recently closed on a brand new home(45 days back). During my pre closing walk I found that the sump pump was over active, running almost every 1-2 minutes. I brought that to the builders attention. My home was the first one in the block and there were about 7-8 other home in various degrees of construction, foundation holes etc . They said that there was a lot of soil movement because of all these new homes as well as final grading was not done. I went ahead and closed since the home was going to be in warranty for a year. Most of the houses in my block is done now. Their sump pumps does not run nearly as much. My sump pump was upgraded to a 2inch exhaust pump. It runs continously for 7 mins and stops for 7 mins. The in flow seems to be high. I also have a 8ft 11in basement where as all others have a 7ft 11in. I paid extra for that. They did not explain me any adverse ramifications of going 1 more feet under. I did not know either. I am having to pay an electric bill that is twice as much as people with similar homes in my neighbourhood because of the continous activity of my sump pump. Since the basement is dry(owing to the high capacity sump pump) they seem to take no interest in finding the root cause. They just seem interested in some how pushing things along for another 10-11 months so that they can wash their hands off it. This is a reputed builder with various quality awards and all that. DO I have a case since they sold me a deeper basement with out informaing me of all ramifications, assuming this is a problem related to that. If not how do I force them into some action regarding this.
Answer: The sump pump is doing what it is supposed to do the way it's supposed to and has been upgraded (I assume at no charge or you'd be going on about that too) and there's nothing wrong with its installation but somehow you mistakenly think the contractor is responsible for the water the pump moves? Or is it the portion of your electric bill to keep your basement dry? And since you agreed to pay more for the deeper basement, I say you 'bought it' and are responsible for any problems that decision may have created. Like 11±" over a regular length of sheet goods to cover the wall... if you wanted to.
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